Google has defended its AI-powered search features against claims they’re reducing website traffic, with VP and Head of Search Liz Reid arguing that organic click volume remains “relatively stable year-over-year.” The response directly counters third-party reports suggesting AI Overviews and similar features are harming web publishers, highlighting Google’s financial stake in maintaining a healthy web ecosystem since advertising revenue depends on continued site engagement.
What they’re saying: Google emphasizes that AI features are actually improving the quality of user interactions with websites.
- “Average click quality has increased and we’re actually sending slightly more quality clicks to websites than a year ago (by quality clicks, we mean those where users don’t quickly click back – typically a signal that a user is interested in the website),” Reid stated.
- “An AI response might provide the lay of the land, but people click to dive deeper and learn more, and when they do, these clicks are more valuable.”
Google’s defense strategy: The company argues that reported traffic declines stem from flawed analysis rather than AI impact.
- Google claims third-party reports are “based on flawed methodologies, isolated examples, or traffic changes that occurred prior to the roll out of AI features in Search.”
- The company maintains that people are asking more questions because AI can handle more query types, resulting in users “seeing more links on the page than before.”
Shifting user behavior: Google attributes any traffic changes to evolving content preferences rather than AI interference.
- “People are increasingly seeking out and clicking on sites with forums, videos, podcasts, and posts where they can hear authentic voices and first-hand perspectives.”
- “People are also more likely to click into web content that helps them learn more – such as an in-depth review, an original post, a unique perspective or a thoughtful first-person analysis.”
Why this matters: Google’s financial model creates unique incentives compared to other AI companies to preserve web traffic.
- The company states it “care[s] passionately – perhaps more than any other company – about the health of the web ecosystem.”
- While other AI companies need web data for training, Google has the added financial incentive of advertising revenue that depends on users visiting websites through search results.
Google says AI not causing traffic declines & that it cares more about web’s health than competition